No support

No Support
No Support

Hi everybody,
thought i’d let you know one thing about me and 000webhost.com. I know you might be coming to this site from either the 000webhost.com support forums or clicking the link in my 000webhost.com helpdesk signature and therefore think that it would be ok to send me messages using my Contact me page asking if i can solve any 000webhost.com hosting related issues for you. Some people even send me friend requests on Facebook, and after accepting said requests start chats asking me to activate or unsuspend accounts.

 

Well, i have got bad news for you. Eventhough you might find one or two 000webhost.com related articles on this blog it doesn’t mean i will provide support from here or even respond to account related questions. If you need assistance with your 000webhost.com account then please consider using the official support channels. If you have a question about 000webhost.com, their service or simply want to showcase your website then their forum is the place to go to.

If you need help with your account, like getting it activated manually or unsuspended then their is only one site/place to go to. And that place is your 000webhost.com member area where you can submit support tickets that me and the other staff/volunteer staff will then respond to. Those are the only official support channels 000webhost.com offers. I will not respond to questions via Facebook chat, Whatsapp or whatever way of contacting me you choose. If you need help -> http://www.000webhost.com

 

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