000webhost FAQ 1

Toto Habschned
Toto Habschned

Here is an extensive list of our 000webhost.com FAQ we (that’s lobrc and me) wrote up quite a while ago. Most, if not all, still apply today as 000webhost.com haven’t changed their Terms of Service (ToS), server setups, Acceptable Use Policy and other things/rules covered in the FAQs we gathered. The list contains answers to most of the common questions (hence FAQ) and if you feel there is something missing from them be my guest and leave me a message via the Contact form on this website.


And here we go with the list of 000webhost.com FAQ


My site is down/ I can’t access my site!
First got to Down for everyone or just me? and enter your domain. If it appears that your site is down for everyone, find out the servers address and enter it in as well. If you find the server is down, submit a ticket because there’s nothing you can do about that. If your site is not down, your IP address might have been temporarily blacklisted because of the 2000 hits limit that 000webhost.com has in place for free accounts.

My account has been suspended for mass mailing.
That’s your fault. If you don’t think you have mass mailed, bare in mind that if you are using a script they send lots of emails even though the user isn’t aware of it (for post and thread updates as well as user confirmations). Remember to disable these so you don’t get suspended. If you are lucky and honest 000webhost might give you a second chance, but remember to rectify the problem for the future.

My account got canceled for TOS violation?
There’s no doubt about it that it’s all your fault. When you create an account with 000webhost you agree that you will not violate the terms so they have full right to terminate your account. FYI you will not get any files (or folders) back.

“Unfortunately account creation failed. Error message has been logged and our staff has been notified. We will attempt to setup your account manually as soon as possible. You will be notified by email once your account will be ready.” or “This account is not active yet, our administrator will setup it in 24 hours”
Read sizzlefire’s post: Account Creation Failed – Free Web Hosting Forum

When will the fantastico installer be back up?
Not any time soon but we’re more than happy to install the script instead.

How do I update my nameservers?
1. Go to your domain name registrar’s site.
2. Find something along the lines of DNS or nameservers.
3. Enter ns01.000webhost.com and ns02.000webhost.com.
4.wait up to 48 hours for the changes to take affect.

Is there any other FAQs for 000webhost?
Yes. FAQ – Frequent Ask Questions Guide! – Free Web Hosting Forum, Free Web Hosting with PHP, MySQL and cPanel and FAQ – Free Web Hosting Forum.

Where can I find 000webhost’s TOS?
You can find 000webhost’s TOS here: Terms of service

How do I add a favicon?
I see a lot of threads on 000webhost’s forum about ‘how do I add a browser logo’ and questions along those lines. Well, that ‘browser logo’ is called a favicon. To give your site a favicon, simply make one (I recommend favicon.ico Generator) and upload it to your main directory (public_html) named favicon.ico.

How do I remove the analytics code?
To remove the analytics code, navigate to 000webhost.com Members Area and follow the on-screen instructions. If that doesn’t work, have a look at this thread: Habschned.com – How to remove the 000webhost.com Analytics Code

Can I upload text files?
No, .txt files are not allowed on 000webhost’s severs. Solutions include converting it into a PDF or putting it in a zip folder.

Whats the time of 000webhost’s servers?
The server is GMT-8. To override the server time, have a look at this thread: http://www.free-installations.info/forums/scripts-code-snippets/109-ways-override-server-time.html

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